Hanna_Building.png

About

Passion. Experience. Diligence.

History

Pertz Insurance Agency

Irene Pertz founded the original Pertz Insurance Agency in 1981. In 1982, Irene brought on two of her children, Frances and Paul, where they committed their agency to servicing the client and acting as protection ambassadors for them. When Pertz Insurance first started, it carried just a single line of coverage: State Auto Insurance out of Columbus. But, as the agency grew, so did the choices of offerings for clients.

When Irene retired in 1998, and Paul decided to pursue another career path, Fran bought Pertz Insurance Agency and continued the work  of bringing clients the best possible coverage for their needs.

In 2001, Fran joined the United Agencies Insurance group to double the amount of insurance carriers offerable to clients and had access to an entire team of dedicated professionals to help service the clients to the standards Fran required.

United Agencies

Formed in 1972 as a union of four family-owned insurance agencies, United Agencies traces it roots back to the 1920s and 1930s. Today, United Agencies is one of the largest locally-owned insurance agencies in the Midwest, specializing in all forms of insurance protection.

United Agencies mission is to meet the needs of clients first and foremost. Insurance is a relationship business and United Agencies agents value and respect clients by ensuring the offer of the best coverage at the most affordable pricing. United Agencies excels in customizing comprehensive personal and business insurance programs, risk management programs, as well as providing solutions for your individual or business healthcare needs.

 

Get in touch

I know that finding the right insurance agent to protect your business assets is a choice not to be taken lightly. That’s why I offer free consultations to walk you through your needs, the scope of your goals, and your budget.

Book an appointment ▸

 
 

Our People

 
 
FMZettlPortrait2017

Principal Agent

Frances Pertz Zettl

Fran is a lifelong insurance professional in the North East Ohio area.

She has extensive insurance agency experience in Cuyahoga and Lake and surrounding counties, and for 15 years was a managing partner her family’s agency in Willoughby.

Fran started her career in the personal lines of insurance (auto, home, life and health). The fast pace of modern life still keeps her insurance activities humming. Many of her personal lines customers have started their own businesses, and she has helped them deal with their more-complex business insurance needs. Her business clients include restauranteurs, business and medical professionals, contractors, residential service providers, and day care owners. 

As if her insurance successes aren’t enough, Fran is active in a number of Cleveland-area business networking organizations and women’s business groups. She is a member of the Cleveland Rotary (and is currently its Honorary President). She is on the Board of the Cleveland Rotary Foundation (the first Rotary Foundation!), where she is the tri-state District Insurance  Advisor. Fran is also associated with the Entrepreneurial Association at John Carroll University ’s Breen School of Business, where she is a judge in its yearly Business Incubator Competition.

Fran keeps up with her State of Ohio Insurance licensing requirements, and maintains her Certified Insurance Counselor and American Association of Insurance professional designations, through yearly training and technical seminars. She and her husband live in Lyndhurst, Ohio, and have two grown children, Julia (in Medina, Ohio) and Bennett (in Louisville, Kentucky).

 

Education

American Institute For Chartered Property Casualty Underwriters
Accredited Adviser in Insurance (AAI®)

National Alliance for Insurance Education & Research
Certified Insurance Counselor (CIC)

Activities & Affiliations

• Rotary Club of Cleveland
• Women Advancing Women
• John Carroll University Entrepreneur's Association
• Premier Chapter of BNI

 
 

 

Professional Staff - Business Owner’s  Insurance

Debbie Kullman

216-696-5460
216-696-3642 fax
dkullman@uainc.com

June Zimmer

216-696-5301
jzimmer@uainc.com

 

 

PROFESSIONAL STAFF - Personal Insurance

Kim Chapman

216-696-5492
kchapman@uainc.com

Michelle Covell

216-696-5412
216-472-8168 fax
mcovell@uainc.com

Jenn Vitatoe

216-696-4897
216-696-4877 fax
jvitatoe@uainc.com

Mary Ann Herbert

216-696-5253
mherbert@uainc.com

Fran Fogliano

216-696-6626
ffogliano@uainc.com

 

 

PROFESSIONAL STAFF - Health Insurance

Dawn Helwig

216-696-5490
dhelwig@uainc.com


PROFESSIONAL STAFF - LIABILITY

Beth Jackson

216-696-5080
216-803-0150 fax
bjackson@uainc.com

Cindy Krych

216-696-8144
216-803-0150 fax
ckrych@uainc.com

 

 

PROFESSIONAL STAFF - Administrative Assistant

Ashley Helwig

216-696-8044
ahelwig@uainc.com